Cwm Taf Morgannwg Regional WCCIS

Accessibility Statement

This accessibility statement applies to content published on the domain. Any other websites we manage will have their own accessibility statement.

This website is run by Cwm Taf Morgannwg (CTM) Welsh Community Care Information System (WCCIS) Regional Team. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software, and
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • PDF and documents aren’t fully accessible to screen reader software
  • content and functionality provided by third party suppliers is not fully accessible
  • the text will not reflow in a single column when you change the size of the browser window, and
  • you cannot modify the line height or spacing of text.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We will need to know:

  • the web address (URL) of the content
  • your name
  • email or postal address, and
  • the format you need.

We will consider your request and get back to you within 15 working days.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website.  If you find any problems that are not listed on this page or you think we are not meeting the accessibility requirements please contact us via:

We will need to know:

  • the web address (URL) of the content
  • your name
  • email address, and
  • detail of problem.

We will investigate the issue and get back to you within 15 working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.  The number is 01443 425005.

Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.  When booking your appointment you will be asked if you have any special requirements.

Technical information about this website’s accessibility

Rhondda Cynon Taf County Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Disproportionate burden

Not applicable.

What we are doing to improve accessibility

We plan to identify and fix issues at the earliest possible opportunity. Timescales for fixing each issue is listed in the relevant section above.

We also liaise with our suppliers where we are unable to fix any issues ourselves.

Preparation of this accessibility statement

This statement was prepared on 29/03/2022.  It was last reviewed on 30/09/2021.

This website was last tested on 29/03/2022. The test is carried out by RCT Staff using the Silktide Accessibility Tool.  We also manually test some pages using Axe and manually test for issues that Tools cannot identify.

We use this approach as it tests all pages on our website.